FAQ

FAQ
Q1: Can I become your distributor in a certain area?

—-Of course, we welcome distributors, we will provide more competitive prices and services When you purchase a different quantity.

Q2: What kind of roll film can be used for your machine?

—-Polypropylene/polyethylene, aluminum foil/polyethylene, polyester/aluminum/polyethylene, nylon/reinforced polyethylene, paper/polyethylene, filter paper, etc.

Q3: For the granules packing machine, how much weight will be decreased by removing a measuring cup?

—-The different objects are different because the density of the objects is different. We will make suggestions for you based on your products.

Q4: Can your packaging machine print the date?

—-Yes. We can add a device for printing the production date / Batch Number /Expired date.

Q5: My packaging range is 250-1500 grams, can I use one machine pack?

—-We have different machine models for different packaging ranges. We support customize different solutions for you according to your specific situation.

Q6: For the pillow packing machine, can I adjust the bag width by myself?

—-Of course. You can adjust the width in a certain range. We will give you advice.

Q7: From the date of orders, how many days can I get the machines?

—-If the machine you need is available, we can arrange it immediately. Generally 7-15 days the machine is ready. The following to be considered is the delivery way. The arrival time varies according to the selected shipping company. It depends on the actual situation.

Q8: How to guarantee that I can get the superior quality machines or the same machine that we discussed before?

—-Don’t worry. Before producing, we will confirm every detail from you. When the machine comes, we take the video about commissioning to ensure the machine is in good condition. Any doubt you can contact us at any time.

Q9: What after-sales service do you offer?

—-Generally speaking, 24 months warranty and lifetime maintenance. Besides, there is installation guidance, video support, online support.

Q10: What’s your payment method?

—-T/T and credit card. 50% advance payment should be made before delivery, and the balance 50% is paid after receiving machines. However, the small amount should be paid in the way of 100%.