A boutique tea company based in Zurich, Switzerland, recently purchased an inner and outer Tea packaging machine from us. This advanced solution was tailored to automate their packaging process, improve efficiency, and enhance the overall presentation of their premium tea products.
Customer background and requirements
The customer is a local Swiss brand specializing in natural herbal teas. Their products are sold in organic stores, cafes, and online platforms. As their order volume increased, they were seeking a more reliable tea packaging machine that could meet strict hygiene standards and deliver attractive, consistent results.
Key requirements included:
- Automatic inner and outer bag packaging.
- Precise filling for tea portions.
- Clean and professional packaging to suit high-end markets.
- Food-grade stainless steel construction that complies with EU standards.
- Simple operation, easy maintenance, and compact design.
- 220V, 60Hz, single-phase power supply to match Swiss electrical standards.
Our recommended solution
Based on these needs, we recommended the Inner and Outer Tea Packaging Machine, known for its reliable performance and precision. The machine features:
- Measuring scope: 3-10g – ideal for various tea blends
- Packing speed: 30-40 bags/min – boosting production efficiency
- Inner bag size: 50-70mm (L) × 45-80mm (W)
- Outer bag size: 80-120mm (L) × 75-95mm (W)
- Power: 3.7kW | Voltage: 220V 60Hz single-phase – compatible with local infrastructure
- Machine size: 1750×700×1950mm | Weight: 500kg
- Material: Full stainless steel body – hygienic and durable
Before shipping, we provided trial videos and remote demonstrations to ensure the machine met their expectations. The customer was particularly pleased with our responsive technical support and attention to detail.
Installation and after-sales support
After the Tea packaging machine arrived in Switzerland, our team provided a full English user manual and remote installation guidance. The customer was able to complete setup and begin operation within two days.
Since installation, the machine has helped fulfill several large orders and has significantly boosted the customer’s production efficiency. They are now considering a second purchase to expand capacity further.
Conclusion
This successful collaboration helped the Swiss customer overcome production challenges and enhance their product appeal in a competitive market.
As a trusted supplier of Tea packaging machines, we are committed to providing efficient, market-oriented solutions to customers worldwide.