In 2026, our multifunctional automatic tea packaging machines were successfully exported to a local tea processing factory in Zimbabwe, helping the customer solve packaging bottlenecks and realize automated and standardized tea bag production.
Customer Problems Before Purchase
The Zimbabwean customer is a local tea manufacturer mainly producing black tea, herbal tea and scented tea. Before cooperating with us, the factory had been plagued by many packaging problems that restricted business development.
- Low manual production efficiency: The customer relied entirely on manual weighing, bagging, sealing and labeling. The whole process was time-consuming and labor-intensive, with low daily output, which could not meet the growing market order demand, resulting in frequent order backlogs.
- Unstable packaging quality: Manual operation caused inaccurate tea weighing, uneven sealing, and occasional tea leakage. The inconsistent product appearance affected brand image and reduced consumer trust.
- Single packaging style: The customer could only produce ordinary single-layer outer tea bags, lacking the production capacity of string-tag bags and pyramid tea bags, making it impossible to enter the local high-end supermarket market and limiting profit growth.
- Poor adaptability of conventional equipment: Affected by local unstable voltage and limited workshop space, ordinary imported packaging machines were prone to failure, and large-sized equipment could not be installed normally, with slow after-sales maintenance response.
Our Targeted Solutions
Combined with the customer’s production scale, local environmental conditions and market demand, we customized a matched automatic tea packaging solution and configured two types of mainstream equipment.
- Equipped with professional customized packaging equipment: We provided the customer with inner and outer bag tea packaging machine with string and tag and nylon pyramid tea packaging machine. The equipment is made of food-grade stainless steel, supports 1–10g adjustable metering, and realizes automatic weighing, filling, sealing, cutting and counting. The packaging speed is stable at 30–60 bags per minute, which greatly improves production efficiency.
- Adapt to local operating conditions: We optimized the equipment voltage system to adapt to Zimbabwe’s 220V unstable voltage environment, effectively avoiding machine shutdown and failure caused by voltage fluctuations. At the same time, we customized the compact machine size according to the customer’s workshop space, no need for factory renovation, saving investment costs.
- Enrich product packaging forms: The dual equipment supports multiple packaging styles including single outer bag, inner and outer bag with tag, and three-dimensional pyramid bag. It helps the customer launch high-end tea bag products, enrich product lines, and successfully open the local high-end retail market.
- Perfect after-sales guarantee: We provided full-process remote installation and operation training, equipped with detailed English operation manuals and teaching videos. Meanwhile, we offer a 2-year equipment warranty and lifelong maintenance service, with quick online after-sales response to solve operation and failure problems for customers in a timely manner.
Customer Benefit Feedback
After the equipment was put into use, the customer’s manual labor cost was greatly reduced, and the production efficiency increased by more than 3 times. The accurate metering and standardized sealing ensured stable product quality and effectively reduced material waste. Diversified packaging products won high recognition from local consumers and supermarkets, and the customer’s market share and product profit margin were significantly improved.